Returns & Exchanges

At IDW Publishing, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you may return or exchange unworn and unwashed items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location; ensure the barcode is clearly visible for scanning at the point of drop-off.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned apparel, your refund or exchange will be processed within 5-7 business days to your original payment method.